In an industry like healthcare, where the monolithic rollouts of electronic medical records continue to drag on, being on the forefront of technology might seem like an oxymoron. Yet, in many ways, the healthcare industry has become a testing ground for innovative applications of technology, artificial intelligence, and connected devices. Prompted by greater competition from start-up disruptors and more technologically mature companies, healthcare organizations are feeling the pressure to constantly adapt to either stay ahead of or keep even with the curve. We at CareClix feel that telemedicine is only a single piece of the larger healthcare picture that at its core is built on a variety of different technologies. In an ever-changing landscape, there is a very real need to take advantage of the momentum surrounding these innovations in healthcare delivery and quickly adapt to provide more value to our patients and medical staff.
A Strategic Approach
CareClix believes there are pieces within larger technical innovations that warrant our immediate attention, and others that might fall further down the road. As we stated, organizations will need to adapt. They can’t do so in a way that gets ahead of their audience. In a recent article in The Atlantic titled The Seduction of ‘Wellness Real Estate,’ we hear about two radically different ideas of how to make your home a healthcare haven. One idea involved selling multi-million dollar condos that are geared to improving general wellness, and the other involves advanced toilets that collect health data. Although there is some hilarity in both, it demonstrates that people and organizations are thinking well down the road. Our consumers though are not. They are wanting more convenience and better health – now!
Product and Service Pipeline
What CareClix is working on responds to the immediate demands of our consumers for more timely and effective treatment. Our current and future strategy involves finding ways to enable our patients to take control of their health at home, at work, and with our support. One way we’ve found that builds on technological innovation is with connected devices. Known as the Internet of Things, our devices are connecting virtually to securely send health data to our physicians and partners. Better communication, with safeguards to ensure privacy and security, builds trust between our patients and providers, and the data is sent in real-time from devices in the patient’s home.
The idea of connected devices is not new to CareClix. The foundation of our Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) programs are built on electronically integrating medical devices, like digital otoscopes and stethoscopes, so a doctor or nurse can observe a patient in real-time over a video feed. In late 2016, CareClix entered into a partnership with Verizon to enhance patient access to healthcare services through improved connectivity. Our industry defines this connectivity in a variety of ways. For us, it means bringing healthcare to a patient’s home or place of work, regardless of location. With partners like Verizon and their robust infrastructure, we have a clearer path to making the Internet of Things a lasting reality for CareClix partners. Not only will our devices connect to the computer interface and allow the physician to diagnose patients, but those devices will connect with other fitness or vitals-monitoring devices in the patient’s house and office to continually and securely collect, store, and transmit data. A central repository bundles the data, and physicians offers recommendations to the patient.
Where We See CareClix in the Near Future
There are bound to be more ways to apply artificial intelligence and computing power to medicine and providing care that are yet to be discovered. But in the meantime, there are plenty of ways to adjust how healthcare approaches improving patient outcomes using the concepts we’ve described here. CareClix aims to remain on the forefront of integrating technology with healthcare by integrating the two when they meet our ambitions and our patients’ needs. We would love to hear from you about your experiences weaving technology into healthcare and new ways to think about how technology can improve the lives of our patients.
Thanks to Jeremy Gottlich from Ignyte Group for his support in writing this blog post.